RETURNS & EXCHANGES
DO YOU ACCEPT RETURNS OR EXCHANGES?
All sales are final due to our made-to-order production style. If you have an issue with the item you have ordered, email us at hello@thelockerrom.io. We’re happy to assist with any concerns!
WHAT IF THERE IS AN ISSUE WITH MY ORDER?
If you receive a damaged or incorrect item, please reach out to us within 7 days of delivery at hello@thelockeroom.io. We’ll work with you to make it right!
CAN I CANCEL AN ORDER AFTER IT'S BEEN PLACED?
We understand that mistakes happen! If you notice an error in your order, please contact us within 24 hours of placing it at hello@thelockeroom.io. We’ll do our best to correct it.
WHY DON'T YOU OFFER RETURNS OR EXCHANGES?
We’re a small team creating made-to-order pieces, which helps us reduce waste and keep our operations sustainable. We appreciate your understanding as we grow!
SIZING
HOW DO I KNOW WHAT SIZE TO CHOOSE?
Unless otherwise mentioned, all of our apparel items have a relaxed, unisex fit. Sizes depend on your preferred fit. Please be sure to read our size guide before ordering.